VIP Nails & Spa Beauty Salon in Louisville, Kentucky

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• HONEY BEEE

  Posted Apr, 11 2019

  The tech buffed off most of my acrylic to remove Shellac when I came in for a fill in... but did not cover my nail with acrylic before he finished them. I didn't notice until I got home and my nail broke as I reached into my purse to grab my house keys. I glued my nail back on and noticed that all of my nails were very thin. When I went back to the salon the tech told me that they only put acrylic on the fill and not on the nail. I said you had to buff my nail for my fill in and to remove my acrylic. If you do not want to fix my nails please give me my money back as I only came here bc you all were open on sunday. He said it will be a hour wait and to come in the next day. There was no one in the salon. The next day I came back and he told me that he'd fix my broken nail but none of the rest. I said my nails are going to break... he said let them.......I have never felt so disrespected going here. I usually go to get my brows done but they switch the ppl up so much here I don't think that I will even return for that. After arguing for about 10 mins about my nails he finally agreed to fix them....he told me that if I want to change my nail color it would be an additional fee...I said I don't want a different nail color and asked him to find the color that matched. He told me to do it... I picked out a color that looked like my color as I could not find the direct match but it was really close and I couldn't match it bc he already removed the paint. He said that's not the color and I'm charging you. I was so mad at this point that I started shaking. I said can you find the color its emerald. He brought me a blue color back................................ omg... I will NEVER go here again. I told him that if he charges me to take it out of his $10 tip that I gave him and that I was going to post a bad review.... after that he stopped being hateful. I guess hearing that changed his mood.I was very polite but this man was super rude!

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